Privacy Policy

What is Personal Information?

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Personal information is information or an opinion that identifies an individual. This may include, but is not limited to:

•  Name

•  Email address

•  Phone number

•  Address

•  Booking details

•  Consultation notes

•  Skin information and photographs (where provided)

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How We Collect Personal Information

 

We collect personal information in a number of ways, including:

•  Online bookings and enquiries via our website or app

•  Consultation and intake forms

•  In-studio appointments

•  Email, phone, or message communication

•  Online purchases and payments

•  Website cookies and analytics tools

 

Where reasonable and practical, personal information is collected directly from you.

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Why We Collect Personal Information

 

We collect your personal information to:

•  Provide personalised skin and body treatments

•  Conduct consultations and create bespoke treatment or home-care plans

•  Manage bookings, payments, and client records

•  Communicate with you regarding appointments, services, or products

•  Improve our services and customer experience

•  Meet legal, regulatory, and record-keeping requirements

 

Sensitive Information

 

Sensitive information may include health-related information such as skin conditions, treatment history, and consultation notes. This information is collected only where necessary to provide our cosmetic and wellness services.

 

Sensitive information is used solely for:

•  Delivering safe and appropriate treatments

•  Creating personalised skincare or treatment plans

•  Legal or regulatory requirements

•  Purposes you have consented to

 

Payments

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Payments made online are processed securely via Stripe. In-studio payments are processed through Commonwealth Bank POS.

Meky Beauty does not store or retain full credit or debit card details.

 

Clients may choose to prepay or pay after their session, depending on the service.

 

Disclosure of Personal Information

 

We do not sell, rent, or trade your personal information.

 

Your information may be shared only when necessary with:

•  Payment providers (e.g. Stripe)

•  Website, booking, or app service providers

•  Legal or regulatory authorities where required by law

 

All third parties are required to handle your information securely and confidentially.

 

Cookies and Analytics

 

Our website uses cookies and analytics tools to:

•  Improve website functionality

•  Understand user behaviour

•  Enhance user experience

 

You may choose to disable cookies via your browser settings; however, this may affect website performance.

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Access and Correction

 

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate or incomplete.

Requests can be made by contacting us using the details above.

 

We may require identification before releasing information to ensure your privacy is protected.

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Storage and Security of Information

 

We take reasonable steps to protect your personal information from:

•  Misuse

•  Loss

•  Unauthorised access

•  Modification or disclosure

 

Information may be stored electronically or in paper form. Access is restricted to authorised personnel only.

 

Retention of Information

 

Personal information is retained only for as long as necessary to provide services or to meet legal and regulatory requirements. When no longer required, information is securely destroyed or de-identified.

 

Clients Under 18

 

Meky Beauty accepts clients under the age of 18 for cosmetic and wellness services only. Where appropriate, consent may be required from a parent or guardian.

 

Policy Updates

 

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.

 

Privacy Enquiries or Complaints

 

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us at:

 

Email: mekybeauty23@gmail.com

Phone: +61 424 337 976

 

We take privacy concerns seriously and will respond promptly.